Welcome to the Winthrop Australia Service Portal

We are an Apple Authorised Service Provider, and specialise in Apple products, both sales and service.

All of our technicians are Apple Certified, and are required to keep up with Apple’s latest training requirements, so you can be assured your Apple product is in the best hands.

Winthrop Australia are also able to service your Lenovo, HP, Surface and Toshiba products.

Finding us:

Our WA Service Department is located at 9 De Laeter Way Bentley

Opening hours:

Monday to Friday 8.45 AM to 5 PM

Before you drop off your device:

Please make sure your data is backed up before bringing your device in for service as the repair or replacement of parts may cause the data to be lost. Please also make sure that Find My Device (iPhone/iPad) is disabled otherwise it will delay the repair.

For guidance on backing up your IOS device please visit https://support.apple.com/en-au/HT204184,
or for your Mac visit https://support.apple.com/en-au/mac-backup

To find our how to disable find my, please visit https://support.apple.com/kb/ph2702?locale=en_US

For advice on cleaning your Apple device please visit https://support.apple.com/en-au/HT204172