Repair a Device

Describe the problem you are having with the device

Please provide as much detail as you can

Device Details

Make

Model

Serial Number

This device was purchased through the Winthrop Australia Sales Portal

Invoiced
Parent Name
Student Name
Short Code
Products

Model	-
Configuration	-
Purchase Date	-
Warranty	-
Warranty End	-
Apple Warranty Level	-
Apple Care End	-

Case #	Status	Service Requested	Job Created

Your Details

Firstname

Surname

Student Firstname

Student Surname

Email Address

Phone Number

Street Address

Suburb

Postcode

State

Service Drop-off Location

Insurance

Are you making an insurance claim?

No
Yes, Protecsure accidental damage insurance

Upload Claim Form

Please upload your filled in Protecsure accidental damage claim form. Accpeted file formats are pdf, doc, and png or jpg images.

I acknolwedge that data loss may occur during the repair process and have backed up any required data

I understand that a service fee of $85.00 applies for all service work not covered by manufacturer warranty.

This includes quotes, software repairs, 'no fault found', and non-warranty hardware issues.
Should the repair be authorised, the fee is waived and the normal hourly rate applies.
Upon submitting this form the client acknowledges the terms and conditions

Help

Device Serial Not Found

We can't find the serial number in our system. Please email us or call to see if we can service your device.

Western Australia

Victoria

Acer service information

Acer Warranty Support

Repair a Device

Device Details

This device was purchased through the Winthrop Australia Sales Portal

Your Details

Insurance

We can't find the serial number in our system.
Please email us or call to see if we can service your device.