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Repair a Device
Describe the problem you are having with the device
Please provide as much detail as you can
Device Details
Make
Please Select Make
Apple
Asus
HP
Lenovo
Logitech
Microsoft
Other
Model
Please Select Model
Serial Number
This device was purchased through the Winthrop Australia Sales Portal
Invoiced
Parent Name
Student Name
Short Code
Products
Model
-
Configuration
-
Purchase Date
-
Warranty
-
Warranty End
-
Apple Warranty Level
-
Apple Care End
-
Case #
Status
Service Requested
Job Created
Your Details
Firstname
Surname
Student Firstname
Student Surname
Email Address
Phone Number
Street Address
Suburb
Postcode
State
WA
VIC
NSW
ACT
QLD
NT
SA
TAS
Service Drop-off Location
Winthrop Australia Service Center WA
Insurance
Are you making an insurance claim?
No
Yes, Protecsure accidental damage insurance
Upload Claim Form
Please upload your filled in
Protecsure accidental damage claim form
. Accpeted file formats are pdf, doc, and png or jpg images.
I acknolwedge that data loss may occur during the repair process and have backed up any required data
I understand that a service fee of $85.00 applies for all service work not covered by manufacturer warranty.
This includes quotes, software repairs, 'no fault found', and non-warranty hardware issues.
Should the repair be authorised, the fee is waived and the normal hourly rate applies.
Upon submitting this form the client acknowledges the
terms and conditions
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